How we handle your data

This notice covers the details you send us through the contact form on this site, and the audience measurement and advertising tools used on it. It does not yet cover our services, our recruitment, or the legacy pages still served from our previous website.

Who is responsible

BeeOdiversity SRL, Belgium, is the controller of the details you send. You can reach us at info@beeodiversity.com.

What we collect and why

The contact form asks for your name and your email address, and optionally your company, your phone number, the sector you work in, your country, the number of sites or hectares concerned and the regulation behind your request, and a message. We use them for one purpose: to answer you, and to follow up on that conversation if you want us to.

The lawful basis is your consent, which you give by ticking the box on the form, and our legitimate interest in replying to people who write to us. You can withdraw your consent at any time by writing to the address above.

Who else processes it

This website stores nothing. Your message is held in memory for the moment it takes to send. After that, we keep it in two places: the email itself, and our customer relationship system. We use Twilio SendGrid (United States) to deliver the email and Teamleader (Belgium) to manage the conversation that follows. SendGrid also keeps its own record of each delivery, including the subject line, which carries your name and, if you gave it, your company. Because SendGrid is established in the United States, your details are transferred outside the European Union: Twilio is certified under the EU–US Data Privacy Framework, and its data processing agreement includes the European Commission's standard contractual clauses.

How long we keep it

We keep your message for as long as it takes to answer it and to handle whatever follows from it. If nothing comes of the conversation, we delete it. SendGrid deletes its delivery record after a limited period, set by its service rather than by us.

Audience measurement and cookies

Without asking you, we use one tool: Umami, an audience measurement tool we host ourselves. It sets no cookie and keeps no IP address. It counts the pages viewed, the site you came from, the type of browser and device, and the country, which tells us what is read without telling us who reads it.

Everything else below is used only if you agree to it in the banner shown on your first visit, category by category. Refusing changes nothing about what you can read here. You can change your choice at any time with the "Cookie settings" button at the bottom of every page; withdrawing removes the cookies those tools set on this site. Your choice is kept for six months, after which we ask again. The legal basis is your consent.

The contact form page never loads these tools, whatever you chose.

Strictly necessary

Audience measurement, with your consent

Advertising, with your consent

Google, Microsoft, LinkedIn and Meta also read and set cookies on their own domains — for example IDE, MUID, bcookie or fr. What those cookies hold and how long they last is set by each company, and their own privacy policies describe them.

For the LinkedIn Insight Tag and the Meta Pixel, we and the platform are joint controllers of the collection on this site and its transmission to the platform. What LinkedIn and Meta then do with the data is their responsibility alone.

Google, Microsoft, LinkedIn and Meta may transfer the data to their parent companies in the United States. Each is certified under the EU–US Data Privacy Framework. Hotjar processes the data in the European Union.

Your rights

You can ask us for a copy of what we hold about you, ask us to correct it, ask us to delete it, or object to our using it. Write to the address above and we will answer within one month. If you are not satisfied, you can complain to the Belgian Data Protection Authority.